Some of your customers are not aware that insurance for their goods while in transit or storage is available. Our experience with many of our affiliates shows that proactively educating customers about insurance increases customer awareness and reduces the chance of post-move conflict if damages are discovered and moving insurance options were not previously discussed. [...]
A big THANKS to all of you from the entire team at RIG! With the summer season behind us and with the holiday season coming up, we greatly appreciate your ongoing moving insurance business and partnership. Here are a few highlights and trends we noticed in this year’s moving season … Shipment value – Contrary [...]
When you’re stretched thin during the busy season, it’s easy to lose sight of the requirements mandated by Safer/FMCSA during the transportation of customers goods during the relocation process. For a quick refresher, click here to view the Code of Federal Regulation issued by Safer/FMCSA. Subpart B, “Before You Offer Services to Customers” is especially important. [...]
Local moves are up, especially in Atlanta, Georgia. Friday is the most popular day to move. June is the most popular month. These are just a few of the facts from Moving Trends 2018, the annual report from My Moving Reviews. More than just facts and numbers, these trends could have big impacts on your [...]
Moving companies know better than anyone that moving involves some risk. Things break. Damage happens. That’s why your moving customers need insurance. As one of our affiliates, you might have questions about the insurance policies your customers get through us. To help you get the answers you need, we’ve compiled answers to the top five [...]
Summer is coming. While most people will be dreaming of beachside vacations and lazy days by the pool, anyone in the moving industry knows it’s time to get to work. Summer is the industry’s busy season. With a little planning and the right tech options, you can keep things running smoothly for both you and [...]
Claims aren’t good for your customers, for you or for us. That’s why it’s important that we all work together to prevent damages. Imagine these two scenarios: The moving insurance policy requires that mattresses be packed in a carton. The customer knows this, but the moving team does not show up with a carton, so [...]
The low national unemployment rate – which was only 3.7 percent in September – means that employers in all industries have to work extra hard to compete for talent. Nowhere is this more obvious than in the trucking industry. Demand for freight is high. According to the American Trucking Association, freight volume is expected to [...]
Insurance claims happen. Even a great moving or shipping company will experience them. This does not, however, mean that the claims should be ignored. When looked at properly, they can provide useful insight into your company. Putting Your Insurance Claims to Use Think of your claims as another source of data. By analyzing the claims, [...]
Summer is the most popular time to move – which means moving crews have to work extra hard in the summertime heat. This is more than an inconvenience. It can be a true health hazard. Take steps to protect your crew from dangerous complications like heat stroke. Plan ahead. Don’t let a heat wave catch [...]
